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Shipping Terms
- For fall, our plants will be shipped from September 9th (weather dependent) until the week of November 18th.
- Changing Your Order - If you have an order that has been placed, the only way to modify it is by emailing us.
- Shipping Charges - Due to increasing costs associated with shipping plants and the time required to package orders we have established a 30% flat shipping fee for all plant orders in the Northeast, 40% flat shipping fee for remaining states east of the Mississippi River and a 45% flat shipping fee for all states west of the Mississippi River. There is a $30, $40, or $45 minimum shipping fee, depending on your region, for plant orders under $100. A small number of oversized plants have an additional $10 surcharge.
- Shipping Restrictions – Mail-order is restricted to the plants that are included in the mail-order section of our website. Unfortunately we are unable to ship plants to AK, AZ, CA, CO, FL, HI, ID, OR, MT, NV, UT, or WA.
- Shipment Period – We ship plants in the fall from September – November and in the spring from March – May. All shipments are weather and plant growth dependent.
- Guarantee – We guarantee that all plants sold by Broken Arrow Nursery are healthy and true to name when they leave the nursery.
- Please contact us within 5 days of the receipt of your order if such is not the case. If we are at fault we will replace the plant in question or issue a nursery credit for the purchase price of the plant. We are unable to guarantee plants that are improperly cared for after delivery.
