If a product is available for shipping, these are the terms:
For fall, our plants will be shipped from September 8th through November 30th.
Changing Your Order - If you have an order that has been placed, the only way to modify it is by emailing us.
Shipping Charges - Due to increasing costs associated with shipping plants and the time required to package orders we have established a 25% flat shipping fee for all plant orders east of the Mississippi River and a 30% flat shipping fee for all plants west of the Mississippi River. There is a $25 minimum shipping fee for plant orders under $100. A small number of oversized plants have an additional $10 surcharge.
Shipping Restrictions – Mail-order is restricted to the plants that are included in the mail-order section of our website. Unfortunately we are unable to ship plants to CA, WA, OR, FL or HI.
Shipment Period – We ship plants in the fall from September – November and in the spring from March – May. All shipments are weather and plant growth dependent.
Guarantee – We guarantee that all plants sold by Broken Arrow Nursery are healthy and true to name when they leave the nursery. Please contact us within 5 days of the receipt of your order if such is not the case. If we are at fault we will replace the plant in question or issue a nursery credit for the purchase price of the plant. We are unable to guarantee plants that are improperly cared for after delivery.